I need to update the theme I’ve purchased from you on ThemeForest.net but now it’s removed. What should I do?

There are themes that we used to sell on ThemeForest but now they are sold on our website only. However, you still have access to theme updates and our premium support even when the theme you’ve purchased is removed from ThemeForest.net. To get theme update, kindly proceed these following steps:

  • Visit our shop page to search for the theme you’ve purchased on ThemeForest. Click on the theme you want and it will link to the product single page. Then click ‘Add to cart’.
  • Click ‘Proceed to checkout’ and fill in your information in billing address part. Click ‘Place order’ and it will direct you to PayPal page, please close the page because you’ve paid the theme already.
  • After placing order, please follow this link: http://kopatheme.com/my-account to get the order number. For example: #28235
  • Send us your order number via our contact form on http://themeforest.net/user/kopasoft. After verifying, we will change the ‘Pending’ status to ‘Completed’ and you can download the theme from the download page.

 

In case you need any support, you can open a ticket. Our support team will help you.

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